Privacy

Privacy Policy

At Alexandra Zabala, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and store your data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Purchase History: Details about the items you’ve bought, your preferences, and feedback.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders.
• Communicate with you about your orders, updates, or promotional offers (with your consent).
• Improve our website, products, and services.
• Ensure a safe and secure shopping experience.

3. Sharing Your Information

We value your trust and will never sell your personal information. However, we may share your data with:

• Service Providers: Third parties who assist with payment processing, shipping, and order fulfillment.
• Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to offer personalized recommendations and advertisements. You can manage your cookie preferences through your browser settings.

5. Your Rights

As a customer, you have the right to:

• Access and review the personal information we hold about you.
• Request corrections or updates to your data.
• Opt-out of marketing communications at any time.
• Request the deletion of your personal information, subject to legal and contractual obligations.

6. Data Storage and Security

We implement appropriate security measures to protect your data. Your information is stored securely and is only accessible to authorized personnel.

7. Contact Us

If you have questions or concerns about our Privacy Policy or how your data is handled, please contact us:

• Email: az@alexandrazabala.com
• Phone: +57 310 435 2629
• Address: Cra 51b # 80-99, Barranquilla, Colombia

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.